Shipping policy

Shipping Fees

Free Shipping

Orders of AUD $500 or more (including $500) qualify for free standard shipping within Australia.

Shipping Fee

For orders under AUD $500, a standard shipping fee of AUD $20 applies.

（Express or expedited shipping options may incur additional charges.）

Additional Information

Shipping fees are non-refundable, even in the event of returns.

 

Delivery Time

Processing Time

In-stock orders are typically dispatched within 1–3 business days, unless otherwise stated on the product page.

Estimated Delivery

Standard delivery usually takes an additional 3–7 business days, depending on location.

·Delivery times may be longer for remote or rural areas.

·Delivery may be affected during public holidays, as courier services may operate with limited capacity.

·We are not responsible for delays caused by unforeseeable circumstances beyond our control.

 

Shipping Changes

·Once an order has been shipped, the shipping address cannot be changed.

·Please ensure that your shipping address is correct before placing your order.

 

Order Tracking

·You will receive a shipping confirmation email with tracking details once your order has been dispatched.

·Processing time for in-stock products is 1 to 3 business days.